Last Updated: 23 November 2023
- Introduction
At Owston Hall we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data, including information gathered from our website and any marketing communications.
- Information We Collect
2.1 Personal Information: We may collect and store personal information such as your name, address, email address and phone number when you make a reservation, sign up for our newsletter or interact with our website.
2.2 Automatically Collected Information: We may also collect certain information automatically when you visit our website, including your IP address, device type, browser information, and browsing behaviour.
- How We Use Your Information
3.1 Reservation and Service Provision: We use your personal information to process reservations, provide requested services, and communicate with you about your stay or event.
3.2 Marketing Communications: If you have provided us with contact details, we may send you marketing emails about our services, promotions, and events. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails or contacting us direct on 01302 722800 or by emailing [email protected]
3.3 Website Improvement: We use automatically collected information to analyse website usage, improve our content, and enhance the user experience.
- Data Sharing and Disclosure
4.1 Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as marketing agents, payment processors and email marketing platforms.
4.2 Legal Requirements: We may disclose your information if required by law or in response to a legal process.
- Your Choices
You have the right to:
5.1 Access, Correct, or Delete Your Data: You can request access to, correct, or delete your personal information by contacting us at [email protected]
5.2 Opt-out of Marketing Communications: You can opt-out of receiving marketing emails by following the instructions in the emails or contacting us direct at [email protected]
- Data Security
We take appropriate measures to ensure the security of your personal information, including encryption, access controls, and regular security assessments.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
- Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes by posting the updated policy on our website.
- Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at Owston Hall Hotel. Owston, Doncaster, Yorkshire, DN5 0LP or [email protected]
By using our website and providing your information, you agree to the terms of this Privacy Policy.
Thank you for choosing Owston Estate Company.