Last Updated: 23 November 2023
- Information We Collect
2.1 Personal Information: We may collect and store personal information such as your name, address, email address and phone number when you make a reservation, sign up for our newsletter or interact with our website.
2.2 Automatically Collected Information: We may also collect certain information automatically when you visit our website, including your IP address, device type, browser information, and browsing behaviour.
- How We Use Your Information
3.1 Reservation and Service Provision: We use your personal information to process reservations, provide requested services, and communicate with you about your stay or event.
3.2 Marketing Communications: If you have provided us with contact details, we may send you marketing emails about our services, promotions, and events. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails or contacting us direct on 01302 722800 or by emailing [email protected]
3.3 Website Improvement: We use automatically collected information to analyse website usage, improve our content, and enhance the user experience.
- Data Sharing and Disclosure
4.1 Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as marketing agents, payment processors and email marketing platforms.
4.2 Legal Requirements: We may disclose your information if required by law or in response to a legal process.
- Your Choices
You have the right to:
5.1 Access, Correct, or Delete Your Data: You can request access to, correct, or delete your personal information by contacting us at [email protected]
5.2 Opt-out of Marketing Communications: You can opt-out of receiving marketing emails by following the instructions in the emails or contacting us direct at [email protected]
- Data Security
We take appropriate measures to ensure the security of your personal information, including encryption, access controls, and regular security assessments.
- Cookies and Similar Technologies
- Contact Information
Thank you for choosing Owston Estate Company.